Club & Association Systems Support

DIGITAL TRANSFORMATION PROJECT

This is currently a key national priority for Australian Cricket, and a large part of the project is a move from MyCricket to the PlayHQ system. QLD Cricket staff are working closely with clubs and associations to reduce the impacts of this system transfer, and together with Cricket Australia have developed a number of resources to assist volunteers and administrators.

Cricket Australia has released a Pre & Post Match Checklist to assist Club administrators and volunteers across all roles – Available Here.

 PLAYHQ E-SCORING RESOURCES

  • Video Resources (YouTube) – Click Here
  • E-Scoring Practice Match – Click Here
  • Cricket Australia Full E-Scoring Guide (24 pages) – Download Here
  • Cricket Australia E-Scoring Quick Reference Guide (1 page) – Download Here
  • Pre & Post-Match Checklist (Cricket Australia) – Click Here
  • PlayCricket Support page – Click Here
  • Match Day Support via Cricket Australia Help Desk:
    • Phone – 1800 CRICKET (1800 274 25 38)
    • Online Request – Submit Here
    • Live Chat & PlayCricket Support Website – Click Here
    • Saturday Hours (QLD Time) – 7am – 5pm
    • Sunday Summer Hours (QLD Time) – 8am – 4pm

QUEENSLAND CRICKET UPCOMING TRAINING WEBINARS (BOOKINGS REQUIRED)

  • Club Manager (squad allocation, restricted user access, player movement including Rep Cricket) – BOOK HERE
  • Game Day & E-Scoring (match results, player stats and E-Scoring) – BOOK HERE

 COMPETITION HISTORY & PLAYING STATS

Cricket Australia are creating a new stats database integrating historical MyCricket stats with current and future stats created through PlayHQ. This work has already begun and in the mean time you can find:

  • All current season information on the PlayCricket App and PlayHQ website
  • Historical Information – MyCricket legacy website
  • More information on MyCricket data – Click Here
  • PlayHQ Competition stats (downloadable) – Click Here
  • Players – Merge historical MyCricket stats with your new Cricket ID – Click Here
  • More information and resources – Click Here

CLUB ONBOARDING & SUPPORT

  • Full Queensland Cricket Onboarding document – Download Here
  • Round 1 Checklist (Club Admin) – Download Here
  • Australian Cricket Pre & Post Match Checklist – Click Here
  • Australian Cricket Video Playlist (YouTube) – Click Here
  • PlayCricket Support (Cricket Australia) – Click Here

 ASSOCIATION ONBOARDING & SUPPORT

  • Full Queensland Cricket Onboarding document – Download Here
  • Round 1 Checklist (Association) – Download Here
  • Australian Cricket Video Playlist – Competition Management & Fixturing (YouTube) – Click Here
  • PlayCricket Support (Cricket Australia) – Click Here

INFORMATION FOR PLAYERS & PARENTS

  • Queensland Cricket Player Information pack (including more information on Transfers and Permits) – Download Here
  • PlayCricket Support – Click Here
  • Player Movement – All players must register online every season (Summer + Winter):
    • Transfer – Permanent move from one Club to another and will cancel your registration when applied to the same season.
    • Permit – Allows the player to be active in more than one Club or Competition (i.e. playing Junior and Senior competition)

 *INSURANCE INFORMATION*

Marsh is currently conducting a review of content within the Marsh National Cricket Risk Protection Program website and as a result, may be rebuilding the Community Program websites across all areas. This will render their website non-operational for 2-3 weeks. In the interim, claims can still be lodged both online Online Sports Claiming (marshadvantage.com.au) and via email to sportsclaims@echelonaustralia.com.au. For any other queries regarding the NCRPP, whether it be coverage based or obtaining a Certificate Of Currency, please contact sport@marsh.com and they will action your request as soon as possible. All policy documents are available in the resources section of the Clubs area of the Play.Cricket website.

*FROGBOX LIVE STREAMING OFFER*

Cricket Australia and FrogBox, the popular cricket live streaming solution, have partnered to off new customers $200 off a FrogBox kit to kickstart your livestreaming journey.

ORDER NOW and use the discount code “CA200” on the FrogBox website order form when prompted.

For more information on how FrogBox can support your club’s objectives head to the FrogBox website.

GENERAL SUPPORT OPTIONS

  • Queensland Cricket – contact your local Cricket Manager
  • Cricket Australia – PlayCricket Support via phone, email, live chat or booked consults (Click Here)

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